Title Serena Changeman/ZMF Technician/Admin/Analyst
Categories Business Analysts
Salary $96K
Location Torrance
Job Information

Mainframe Software Configuration and Release Management Support / Serena Changeman/ZMF Technician/Admin/Analyst


Work as a Technical Analyst supporting Mainframe SCM/SRM activities utilizing Serena Changeman/ZMF. Participate in the activities of implementation, customization, documentation, testing and training of the Changeman/ZMF product in support of mainframe application development. Tools include Changeman/ZMF, Changeman/DB2, Changeman/M&R, and integration with Serena Team Track.

•    Deployment of Changeman/ZMF–based solutions, including definition of customer needs through assessment of current processes, advice on the implementation of tool processes, set-up and customization of the product in support of customer requirements.

•    Provide process analysis in support of project and enhancement efforts as they relate to strategy, assessment, scoping, design, deployment, and test planning and execution.

•    Support the existing production implementation of Changeman/ZMF including customizations in support of Alltel/Fidelity package software.

•    Provide end-user training on Changeman/ZMF.

•    Enable performance improvements, efficiency gains, and higher quality and auditability in the application development process through the use of Changeman/ZMF.

•    Perform maintenance, enhancement, and major release upgrades to Changeman/ZMF to permit on-going supportability of the products

•    Accountable for the timeliness and quality of all work assigned.

•    Other duties as assigned

Required Skills

•    Bachelor’s degree from a four-year college or university preferred.

•    Three to six years related experience with Changeman/ZMF, Changeman/DB2, Changeman/M&R, and integration with Serena Team Track, Required. (More years preferred)

•    Proficient communication skills across all levels of the IT environment

•    Prior experience with documentation, testing and training.

•    Understanding of practical use of Mainframe Software Change Management and Software Release Management (SCM/SRM) policies, procedure, and practices.

•    Solid understanding of Changeman/ZMF internals and administrator tools and processes, including DB2 interfaces and M&R options, including integration with Team Track. Required.

•    In-depth mainframe technical skills in MVS, TSO/ISPF, JES3, JCL, VSAM, DB2, IBM utilities. Required.

•    Proficiency in REXX, XML, and ISPF Dialog Manager (Panels).

•    Familiarity with Application Development practices and activities, including an understanding of software compilation /translation functions, software component/module inter-relationships, development and test environment configuration characteristics and processing requirements.

•    Working knowledge of DB2, IMS, CICS, and other application development tools.

•    Proficiency with Resource Access Control Facility (RACF) as it relates to Changeman/ZMF security.

•    Working knowledge of Sarbanes-Oxley (SOX) requirements as they relates to IT Governance.

•    General understanding of Process Management, Configuration Management and Release Management.

•    Strong technical and lead skills to foster a strong customer relationship while facilitating and guiding the successful use of the Changeman/ ZMF solution.

•    Able to quickly grasp business issues and propose technology-based solutions that will add value.

•    Exercises considerable independent judgment in setting priorities.

•    Must be a self-sufficient, highly self-reliant individual, highly comfortable working both as a team member, as well as occasionally isolated as a team of one.



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